Privacy & Cookie Policy

Last updated: 18 August 2026

This Privacy & Cookie Policy explains how TheLinuxShop Europe ("we", "us" or "our") collects, uses and protects your personal information when you visit thelinuxshop.net, create an account, place an order, contact us or otherwise use our website.

1. Who We Are

TheLinuxShop Europe
Website: thelinuxshop.net
Email: sales@thelinuxshop.net

For the purposes of applicable data protection law, we are the controller of personal information collected through thelinuxshop.net.

2. Information We Collect

Depending on how you use our website, we may collect:

Your name and contact details, including your email address.
Your billing and delivery address.
Details of products you purchase from us.
Account information if you create a customer account.
Correspondence and customer service enquiries.
Information about payments and transactions.
Your IP address, browser type, device type and operating system.
Information about how you use our website.
Your cookie and marketing preferences.

We do not normally receive or store your complete payment card details. Payments may be processed by independent payment providers who process payment information under their own privacy policies.

3. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders.
Provide access to ebooks, audiobooks and other digital purchases.
Deliver physical books to you.
Process payments, refunds and cancellations.
Manage your customer account.
Respond to enquiries and provide customer support.
Detect and prevent fraud, misuse and security problems.
Maintain accounting and business records.
Comply with legal and regulatory requirements.
Improve the security, operation and usability of our website.
Send marketing communications where permitted.

4. Legal Bases for Processing

Depending on the circumstances, we may process your information because:

Contract – processing is necessary to take an order, deliver a purchase or otherwise perform our contract with you.
Legal obligation – processing is necessary for us to comply with an applicable legal requirement.
Legitimate interests – processing is necessary for the reasonable operation, administration and security of our business, provided your rights and interests do not override those interests.
Consent – you have specifically agreed to particular processing where consent is required.

5. Orders and Payments

When you place an order, we use the information you provide to process your payment, deliver the products you have purchased and provide customer service.

Payment information may be provided directly to the payment provider used during checkout. We may receive transaction identifiers and confirmation that your payment has been successfully completed.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

Payment processors and banks.
Postal and delivery services.
Website hosting and technical service providers.
Email and customer communication providers.
Accounting and professional advisers.
Government, regulatory or law enforcement authorities where legally required.

We only provide information reasonably necessary for the relevant service or purpose.

7. Amazon and Other External Websites

Some books displayed on thelinuxshop.net may not be stocked or sold directly by TheLinuxShop Europe. In these cases, we may provide a link to Amazon or another third-party retailer.

When you follow an external link, you leave thelinuxshop.net. Information you provide to Amazon or another third party will be processed by that organisation in accordance with its own privacy policy.

We are not responsible for the privacy practices of third-party websites.

8. International Data Transfers

Some organisations that provide services to us may process personal information outside the European Economic Area (EEA), the United Kingdom or the country in which you live.

Where required by applicable data protection law, appropriate safeguards will be used for international transfers of personal information.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

This may include retaining information to fulfil orders, provide customer support, maintain tax and accounting records, prevent fraud, resolve disputes and comply with legal requirements.

Different categories of information may therefore be retained for different periods.

10. Your Data Protection Rights

Depending on the law applicable to you and the circumstances, you may have rights including the right to:

Be informed about how your personal information is used.
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your information in certain circumstances.
Request restriction of processing in certain circumstances.
Object to certain types of processing.
Request portability of certain personal information.
Withdraw consent where processing is based on consent.

You may object to the use of your personal information for direct marketing at any time.

To exercise your rights, contact: sales@thelinuxshop.net.

11. Marketing Emails

We may send marketing communications where you have given consent or where applicable law otherwise permits us to contact you.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided in the message or by contacting us.

Unsubscribing from marketing does not prevent us from sending messages that are necessary to administer your orders or customer account.

12. Cookies and Similar Technologies

thelinuxshop.net uses or may use cookies and similar technologies. Cookies are small pieces of information stored on or accessed from your computer, tablet, phone or other device.

Strictly Necessary Cookies

Some cookies are necessary for the website and online shop to operate properly. These may be used for purposes including:

Keeping products in your shopping basket.
Allowing you to log into your customer account.
Maintaining checkout and website security.
Processing transactions.
Preventing fraud.
Remembering your privacy or cookie choices.

Where permitted by applicable law, strictly necessary cookies may be used without requesting your consent.

Analytics Cookies

We may use analytics technologies to understand how visitors use thelinuxshop.net and to help us improve the website.

Where consent is legally required, analytics cookies will not be activated until you have made the appropriate choice through our cookie controls.

Preference and Functionality Cookies

These technologies may be used to remember preferences and provide additional website functionality. Consent will be obtained where required.

Advertising and Tracking Cookies

If we use cookies or similar technologies for advertising, profiling, cross-site tracking or other non-essential purposes, they will only be activated after obtaining consent where applicable law requires it.

13. Managing Your Cookie Preferences

Where a cookie preference tool is provided on thelinuxshop.net, you can use it to accept, reject or change your preferences for non-essential cookies.

You can also control cookies using your web browser. Disabling some cookies may affect certain website features.

14. Amazon Links and Cookies

A link from thelinuxshop.net to Amazon does not mean that Amazon's website forms part of our website.

Once you visit Amazon or another external retailer, that organisation may use cookies and other technologies in accordance with its own policies.

Some links may be affiliate links. Where applicable, additional tracking may be used by the affiliate provider and we will provide appropriate disclosure.

15. Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, misuse, loss or disclosure.

No internet-based service can guarantee absolute security.

16. Complaints

If you have concerns about how we process your personal information, please contact us first so that we can attempt to resolve the matter:

sales@thelinuxshop.net

Where the GDPR or other applicable European data protection law applies, you may also have the right to lodge a complaint with the competent data protection supervisory authority in the country where you live or work, or where you believe an infringement has occurred.

17. Changes to This Policy

We may update this Privacy & Cookie Policy to reflect changes to our website, services, business practices or legal obligations.

The current version will be published on thelinuxshop.net together with its latest revision date.

18. Contact Us